IF YOU REALLY DO NOT WANT A FULL SPOILER DO.

[HerStoryTales]

Caller 917-20 has 3 (that I know of) endings. A surprise birthday party, a bear, and a strange call drop. I am so confused ... I think this person is either psychotic or dispatch is really messing with us because no matter the outcome often call “manager 13” intervenes at the end of the call and gives you 5 stars. You will get 5 no matter what so don’t worry about restarting to find the other alternative endings. 

[JamesSmith101]

Same thing with the complaint call. No matter what he gets eliminated and manager 13 gives you 5 stars.

[HerStoryTales]

Which complaint call?

[MasterDispatcher]

The one where he has a box of Oreo's with not enough creme filling,

[Aaronorreo]

I hate when there’s not a lot of cream in my Oreo, it’s like this game without a great developer... at least I think it would be like that, because I haven’t played joindispatch with a bad developer. I love this game so much, keep up the great work! And yeah I haven’t found a way around him being eliminated l.

[TheBear]

I've had the bear twice and the surprise party once. Cinnamon as a weapon appealed to me, but the surprise party itself was a let down after my namesake.

[thelovingcynic]

I just got a new ending with the first call ('the simulation').
I told the woman not to turn on the alarm and kept her adrenaline up. She went down with her chess trophy and saw a bear going through her fridge. She's vegan. I told her bears are omnivores. She did not appreciate that statement.

I told her to play dead. The bear went away. Funny thing though: After the bear left, I told her "Classic bear stuff", she goes on to recount how she nailed him on the nose, and he took off OUT THE WINDOW like a BABY. What? First of all, I told her to lie down, play dead, which she did. But then she talks about hitting the bear? I don't get it. Is this a glitch? Or did she do it anyway?