JoinDispatch
Support => Bugs => Topic started by: HerStoryTales on August 06, 2018, 02:22:53 pm
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So I just updated & tried the pizza call again. I got told I’m gonna get 5 stars but ended up getting 2 stars.
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Doh! Was this on the Call Center or thru the shift?
-Kyle
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The call center
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Several of us have reported a rating issue in another post. With mine, I don't remember if I checked the log or not, but the message at the end of the pizza call said I got 1 star, though I played the call the same way I got 5 in the past and the caller said they were giving me 5. It counted as a failure at the end of my shift too.
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I did not comment on that other thread because this is AFTER the update utilizing the new call center.
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I just wanted to make sure Kyle knew multiple people had ratings issues.
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He’s on the other post ... I’m pretty sure he understood that he put out the update and I was commenting on the call center since that is the is the update. You will notice that he asked me if I was talking about the call center.
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Got it - I thought I had this fixed - but I just looked through the call again and there is a particular set of circumstances that would've caused this previously! I'll have it fixed in the call center and the shift today.
Thanks y'all!
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Thanks Kyle
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Since the newest update from last night ... it still gives you 2 stars from the call center ... unless getting it right is wrong and 2 stars are legit after he says 5.
I love pickles tho ... I was happy that I got 5. It I’m trying to figure out what I’m supposed to get from it, if anything else but the 5 stars.